Verifying Your 12hbjee Account
Account verification is how we protect your balance and make sure withdrawals reach the right wallet. The process asks for a valid national ID or passport and a photo that matches the name on your account. Upload these through the verification section in your dashboard — our team reviews them and confirms your status. A verified account removes the main friction point
on withdrawals, so completing it early means your cashout requests process without extra checks later. Think of it as a one-time step that keeps your account running smoothly.
- Open Verification in Your Dashboard — Log in, go to account settings, and find the identity verification section to start the document submission process.
- Upload Your ID Document — Submit a clear photo or scan of your national ID card or passport. The name must match your registered account details.
- Add a Selfie or Liveness Check — We may ask for a photo of you holding your document to confirm the account belongs to you. Follow the on-screen prompt.
- Await Confirmation — Our team reviews your submission and updates your account status. You receive a notification once verification is complete.