What Information We Hold and Why
When you open an account with us, we collect the details you submit directly — your name, contact information, and the payment method you register, whether that is bKash, Nagad, or Rocket. Every transaction you make through those wallets generates a record: the amount, the time,
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and the account reference tied to your wallet number. We hold this so we can verify your identity, process withdrawals accurately, and respond to any account dispute you raise with our support team. Beyond that, we collect technical data automatically — your device type, browser, IP
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address, and session activity. We use this to keep your account secure and to detect unusual login attempts. If you access the platform through a mobile browser or the app on Android, that session data is logged the same way. We do not sell your personal
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data to third parties for marketing purposes. Data shared with payment processors like bKash, Nagad, and Rocket is limited strictly to what those services need to complete your transaction. Retention periods vary by data type — transaction records are kept as long as required by applicable
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financial record obligations, while session logs are held for a shorter period. You have the right to ask what we hold about you at any time.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.